For a long time, most tour guide robots could only deliver pre-recorded narrations or slide-based introductions — they lacked true interaction and human-like reactions. Visitors might hear a speech, but not feel a connection.
But things are changing fast.
Today’s AI-powered tour guide robots are evolving from static presenters into dynamic, learning companions capable of conversation, humor, and empathy.
A milestone moment arrived in October 2025, when UBTECH collaborated with TV host Li Rui to launch the “Host Training Large Model.” This innovation teaches robots how to use tone, humor, and emotion like real human hosts — marking the beginning of AI hosts being used in government and public service robots.
This means the next generation of tour guide robots will not only inform, but also entertain — creating truly engaging and emotional visitor experiences.
š¤ BaLuo Service Robot: Turning AI Vision into Reality
Among the latest breakthroughs is the BaLuo Service Robot, an intelligent reception and tour guide solution designed for museums, exhibition halls, schools, government buildings, and smart tourism venues.
BaLuo represents the idea of “AI hospitality” — combining artificial intelligence, human-like interaction, and professional presentation.
š¹ Human-like Interaction
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Facial recognition system automatically detects and greets guests with personalized voice messages.
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6 degrees of motion freedom allow the head and arms to move naturally.
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Bilingual dialogue (Chinese–English) powered by AI large models such as DeepSeek and ChatGPT, supporting small talk, weather queries, and even song requests.
š¹ Smart Navigation & Guided Tours
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Equipped with LiDAR laser navigation and ultrasonic sensors for real-time obstacle detection and autonomous movement.
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Can perform multi-point guided tours, explaining exhibits using images, videos, and voice narration.
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Leads guests to designated locations with smooth, precise navigation.
š¹ Practical Features for Daily Use
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15.6-inch HD touchscreen + 7-inch head display for visual interaction.
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Built-in storage for documents, gifts, or promotional items.
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Android 10 operating system, 8 GB RAM + 128 GB storage.
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15 AH lithium battery, 6-hour runtime, automatic or manual charging.
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Wi-Fi/4G/5G connectivity for flexible deployment.
BaLuo isn’t just a showcase of technology — it’s a functional bridge between AI and people, designed to make every visitor’s experience informative, engaging, and effortless.
š AI Hosts and Smart Tourism: China’s Innovation on Display
As China continues to lead in AI robotics, service robots like BaLuo are redefining smart tourism and public service automation.
They embody the country’s growing strength in #ChinaAI, representing how advanced robotics can merge emotion, logic, and efficiency to serve people better.
Whether greeting guests at a museum, providing policy information in a government office, or assisting tourists in an exhibition, BaLuo brings warmth and intelligence to every encounter.
š The Age of Human-like AI Guides Has Just Begun
The line between humans and intelligent machines is becoming beautifully blurred.
The next time a robot greets you with a smile and says, “Welcome, let me show you around,” — you’re not just seeing a machine.
You’re witnessing the future of interactive intelligence and AI hospitality in action.
customer experience Baoluo robot at our office
